From restaurants and cafes to hotels and chain brands: one platform

As a chain grows, the hard part is not running one location, it is keeping the standard identical in every location. In Restomas the company and branch structure is unlimited: all your brands live in one account, your menu and pricing policy is set centrally, and each branch runs its own service on its own screen.

The global groundwork is ready from day one: every branch can have a different language, currency, time zone and tax setup. Your New York location works in USD and English while your Berlin location works in EUR and German; reports stay in each branch's own currency and local time.

The permission model was designed for chains: 7 ready roles and close to 80 individual permissions let you decide who sees what. The same person can be a manager in one branch and a cashier in another; sensitive actions such as order cancellation are tied to a branch level policy.

All you need to start is the menu you already have: take a photo, upload a PDF or paste a link and the AI recognises the items, descriptions and prices, then turns them into a Restomas menu within minutes. It also generates the product images you are missing.

Your guests see the menu in their own language: 10 languages, right to left layout for Arabic and multi currency price display are ready. Allergen and diet labels let guests filter by what they can eat; calories and portion size sit on the item card. Campaigns and announcements go live on the menu instantly.

You have three design routes: the ready template gallery, a fully AI generated original design through Studio, or a ready made design bought from the Design Store. A branch can hold several menus and you switch from breakfast to dinner with one tap. QR codes are produced per table or per menu and downloaded print ready.

You split your tables into areas such as patio, terrace and dining room with a drag and drop floor plan; merging, splitting, moving and transferring are single actions. The moment an order is entered it lands on the station based kitchen display (KDS); checks and kitchen tickets print from thermal printers per station. A TV screen in the room shows guests what is being prepared and what is ready.

For self service there is a touch kiosk and a prepaid order flow where orders move forward with a queue number. Delivery, pickup and open tab flows are managed on their own screens.

The checkout is fully flexible: a check is split in 4 ways (evenly, by amount, by percentage or by item), tips are tracked separately, and cash, card, meal card, hotel room charge and online payment types are defined per branch. Closing and cancelling are governed by policy, so you decide who can cancel what.

From the daily summary to hourly demand, from item sales to channel mix, 11 ready report types show the operation from every angle. The cancellation report does not just count: it shows the reasons and the revenue you lost. Server performance and cashier level payment breakdowns make team productivity visible.

The daily revenue report carries a payment type breakdown and an order by order ledger; the inventory report combines opening, in, out, cost, sales revenue, profit and margin in one table. At shift close the end of day (Z) report gathers every breakdown on one screen and prints to a thermal printer in one tap.

For chains, the branch comparison screen places all locations side by side, and managers reach the same data from the mobile app wherever they are.

Your couriers get dedicated mobile screens: task list, active delivery and route in one app. Assign an order from the operations desk or let an available courier claim it; the assignment notification reaches the courier instantly.

The live map at the operations desk shows every courier's current position and how busy the area is. The courier runs the delivery from the mobile map and sees the amount to collect at the door; the guest is notified about delivery status.

On the finance side, delivery reports and payout statements clarify performance and payments per courier, while break status tracking keeps the shift plan intact.

Reservations gather on a single screen: a request that arrives by phone is entered in seconds, and live reservations from your website drop straight into the book. During a rush the waitlist takes over, and table occupancy is visible on the floor plan immediately.

Reservation data meets the guest record: who comes how often and which table they prefer. Combined with the loyalty module, hospitality becomes personal and you greet a regular by name and by habit.

The AI assistant that answers reservation requests by phone and WhatsApp while you are busy with service is covered in the next section; it works on the same data as the reservation book.

When your phone rings the assistant steps in from the first second: it greets the caller, answers questions and knows your opening hours and your menu. It detects the caller's language and speaks it; the country code of the number, previous conversations and your branch setting are weighed together. The conversation feels natural, and if the guest interrupts, the assistant stops talking and listens.

You stay in control: pick the assistant voice from the voice library, listen to a sample and tune its delivery. Outside working hours you choose one of three behaviours: take a voice message, read out the text you prepared and end the call, or forward the call to another number. Silence is never an option on the phone, the caller always hears a response.

Your team can step in at any moment: watch the conversation from the live call list and join by typing or by speaking. What you type is translated into the caller's language and spoken in the assistant's voice. The same setup runs on WhatsApp: incoming messages are answered automatically, and when the assistant sees that a person is needed the conversation moves to your team.

Restomas is not a payment intermediary: you work through your own account with Stripe for global operations, and with iyzico, PayTR, Param and Sipay for Türkiye. Guests pay from the QR menu without leaving the table, and every part of a split check can be paid online separately.

The back office is complete as well: refunds are handled on their own screen and payment reports break results down by provider and method.

For businesses operating in Türkiye the e-invoicing family is built in: e-Fatura and e-Arşiv invoices are issued from an order in one step, e-Adisyon is supported, invoice customers are stored and tax registration lookup runs automatically. Nothing is left on paper at accounting time.

You define a recipe for your items: when a burger is sold, the patty, the bun and the cheese leave your store automatically. Stock is therefore updated on every order, not only on counting day, and waste tracking surfaces leakage early.

The supply chain is part of the same flow: ingredient cards, suppliers and purchase orders live in one module, while supplier account tracking clarifies what was bought from whom and what is still owed. You get an alert when an ingredient falls below its critical level, so running out is never a surprise.

The inventory report closes the financial loop: alongside opening, in, out and remaining, you read weighted average cost, sales revenue, profit and margin in the same table.

You define your shifts once: name, start and end time, break length and the colour that identifies the shift on the grid. Overnight shifts are recognised by the system; if the end time is before the start, the duration carries into the next day. Every shift you define is a reusable template.

On the weekly schedule you assign staff to days, and if a single day needs different hours, they are entered on that assignment. Staff see only their own shifts on their phone. Time records hold the real hours: the team clocks in and out, and a forgotten clock out is corrected manually with a note.

The hourly rate is defined per branch, and the labour report puts planned hours, worked hours and gross cost side by side. That lets you tune your shift plan against real demand. The report is gross working cost; it does not include taxes or insurance and does not replace payroll.

You define the sections of your venue as areas: kitchen, restrooms, dining room, storage. Each area gets a short description and reference photos of its clean state; because the AI compares against these, false alarms drop sharply. Once a schedule with days and a due time is set, tasks are generated automatically every day.

When a staff member finishes cleaning they take photos and submit them from their phone; the AI reviews them within seconds, gives a score and lists findings and good points separately. If the area is not clean enough the task reopens and the responsible person is notified. When the photos are not enough to judge, the submission is rejected: dark shots or a single corner do not count as evidence.

The final word is always yours: on the review screen a supervisor examines the AI verdict, changes it when needed and writes the reason. That note enters the AI memory as a lesson and is applied in later inspections of the same area. The monthly report shows the branch cleaning score, completion and on time rates, and the breakdown by area and by staff member.

You build the loyalty program your own way: points on spend with a rate you can set per branch, tiers calculated automatically from the last 12 months of spend, a reward catalogue redeemed with points, and the coffee shop classic, stamp cards. Birthday bonuses and point expiry run on their own; coupons are generated and validated with single use guarantees.

Guests get their own portal: they see points, coupons and stamp cards on their phone and redeem rewards themselves. You get to know them too: RFM segmentation sorts customers into 7 segments such as Champions, At Risk and Lost, and customer lifetime value is calculated. The campaign module generates bulk coupons for a segment, with ready plays such as winning back lost guests or celebrating a birthday.

Feedback and NPS surveys raise an instant email alert on low scores, and the balance and collections of open account customers are tracked on the customer card.

With the Uber Eats integration, platform orders reach Restomas and the kitchen display within seconds, and the groundwork for DoorDash and Grubhub is in place. For operations in Türkiye, Yemeksepeti, Getir Yemek and Trendyol Yemek are supported. Every order is reported in the same pool as your dine in orders, and the channel sales report shows what each platform actually earns you.

Menu synchronisation pushes price and item updates to the platforms from one place, so updating each panel separately is over. Integration with the inventory module solves a costly problem: an item whose ingredient runs out is closed on the marketplace automatically, ending the cycle of accepting an order you cannot fulfil.

It works with prepaid marketplace setups as well; when the platform has already collected payment, the flow follows accordingly.

Your website is designed by specialist AI agents and published in one tap; your menu is connected live, so when a price changes the site updates itself. Contact, reservation and call me back forms land in your panel.

On the visual side the Campaign Studio produces campaign images while the Menu and Poster Studio produces print ready menus and posters, downloaded as PDF. The AI generates your product photos or professionally corrects the ones you have, and it can work in bulk.

The Marketing Agent builds Reels and promo films from a single request: script, visuals, voice over, music and editing included. Content is published to your Instagram, TikTok and YouTube accounts in one click. In the Design Store you can buy ready menu and site designs, or sell your own designs for extra income.

The iOS and Android app brings the whole team under one roof: servers take orders from a phone, the kitchen follows updates live, the cashier handles payment, the courier runs the delivery and managers see revenue and operations from anywhere. New orders, waiter calls and kitchen updates arrive as push notifications.

The security architecture is enterprise grade: each business keeps its data in its own isolated database rather than a shared pool. Two factor authentication (2FA), encrypted storage of sensitive data and GDPR and KVKK compliance are standard; guests can request deletion of their data whenever they wish.

Getting started is fast: with 19 ready product sets and AI menu import your first menu goes live in 30 minutes. Remote support hours are available, and on site support packages are offered in Türkiye.

24/7 live support: press the Live Support button on restomas.com and get help with any question right away. Our AI assistant greets you first, and you can ask for a human agent at any point. Remote support hours can also be purchased, along with on site support packages in Türkiye.

Custom development packages: is there something specific to your operation? Request custom development for any operational problem; requests are answered within 2 business days at most and taken into the development plan. The processes that make your chain unique end up in the platform.

How you start: begin with the Basic, Business or Enterprise plan that fits you today and grow when you are ready. Every module is free for 15 days with no credit card, there is no setup fee and you can cancel any time. Annual billing gives you 2 months free. Modules such as marketplace and e-invoicing are added when you need them.