Terms of Service

Restomas is a software platform that provides restaurant operators with digital menu creation, QR code menu sharing, online order management, inventory tracking, multi-branch management, and reporting services.

Our services are provided through a web-based application and require an internet connection. The scope of services may vary based on subscription plan.

By using Restomas services, you agree to the following:

• Use the platform only for lawful purposes
• Provide accurate and up-to-date registration information
• Maintain confidentiality of your account credentials
• Refrain from actions that compromise platform security
• Respect the rights of other users
• Comply with all applicable laws and regulations

You are responsible for the security of your Restomas account. You must not share your credentials with third parties. You are held responsible for all activities conducted through your account.

If you detect unauthorized access, immediately notify support@restomas.com.

You remain responsible for the personal data you enter into Restomas or collect through it. We process it on your behalf and on your instructions.

• Obtaining any consent your customers must give, and informing them how their data is used, is your responsibility.
• You should only upload data you are entitled to process, and keep it accurate and up to date.
• If one of your customers asks you to access, correct or delete their data, we help you carry that out within the tools the platform provides.

WhatsApp, SMS and voice features are delivered through third party networks that impose their own rules. Using them means accepting those rules as well.

• Only message people who have agreed to hear from you, and keep a record of how that agreement was given.
• Stop requests must be honoured immediately. The platform records them automatically, and you may not message a contact who has opted out.
• Bulk unsolicited messages, misleading sender identities and content prohibited by the networks are not allowed.

Meta’s WhatsApp Business policies and your operator’s rules apply in full. If a network suspends your number for breaching them, the suspension is outside our control.

When you connect a WhatsApp Business Account to Restomas, you confirm that the account and its phone numbers belong to your business or that you are authorised to act for their owner, and you authorise us to access and manage them on your behalf for as long as the connection is active. You can end that authorisation at any time by disconnecting the account.

Automatic replies, summaries and analyses are produced by AI models. They are a support tool, not a substitute for your own judgement.

• AI output can be incomplete or wrong. We do not warrant its accuracy, and you should review anything that affects a customer commitment, a price or a legal obligation.
• You can disable automatic replies per branch and take over any conversation at any time.
• AI features may not be used to produce misleading claims, impersonate another business, or generate content that is unlawful where you operate.

• Payments collected periodically based on selected plan
• Invoices sent electronically to registered email
• You can cancel your subscription at any time
• Cancellation takes effect at end of current billing period
• Cancel during the free trial and nothing is charged
• Partial refunds not provided for annual plans

• AI replies, transcription, voice minutes and image generation consume prepaid credits. The cost of each action is shown before you confirm it.
• Credits already spent are not refundable, because the underlying provider cost has been incurred. Unused credits stay in your balance.
• Unit prices can change if provider costs change. New prices apply only to future usage and are announced in advance.

All source code, designs, logos, icons, and content of Restomas are property of Evert, LLC.

• No part may be copied or distributed without permission
• User-uploaded content (menus, images) remains user's property
• Restomas uses user content solely for service provision

We aim to keep Restomas available around the clock and deploy updates without interrupting service, but we do not promise uninterrupted operation.

Outages at Meta, payment providers, telecom operators or AI providers can interrupt the related feature. Such interruptions are outside our control and do not create a right to compensation.

Planned maintenance that requires downtime is announced in advance inside the application.

Restomas provides its services "as is." To the maximum extent permitted by law:

• Not liable for indirect damages from outages or data loss
• Not liable for third-party service disruptions
• Not liable for issues from incorrect user information
• Total liability limited to last 12 months of subscription fees

We may suspend an account for unpaid invoices, for activity that endangers the platform or other users, or for a breach of these terms or of the messaging network rules.

Except where an immediate stop is needed for security or legal reasons, we tell you the reason first and give you a chance to fix it.

After termination your data stays available for export for 30 days. It is then deleted in line with the privacy policy.

Restomas reserves the right to modify these terms with prior notice. Changes take effect on publication date. Significant changes will be communicated via email.

Continued use after changes constitutes acceptance of updated terms.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Delaware.

By providing a phone number or email address to Restomas, you accept the terms in this section.

• You confirm that the contact details you provide belong to you or to your business and that you are authorised to receive messages at them.
• When you request a verification code, you consent to receiving that code by SMS at the number you entered. This is a transactional message and is not marketing.
• Message frequency varies and depends on your own activity. Message and data rates may apply.
• You can opt out at any time by removing your phone number in your account settings, by replying STOP to a message received from our US number, or by writing to support@restomas.com. Reply HELP for assistance.
• We do not use a sender ID, caller ID or brand name in a way that misleads you about who is contacting you. Messages are sent by Evert, LLC, the company that operates Restomas.
• Delivery depends on mobile operators and messaging providers. We may refuse, delay or reroute a message where operator, country or provider rules require it.

For questions about our terms of service: